Shipping Policy

Last Updated: August 16, 2026

At Shringaar Jewels, we aim to process and deliver your orders safely and efficiently. Please read the following Shipping Policy before placing an order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided during checkout.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier availability.

Delivery timelines are estimates and may vary due to:

• Delivery location

• Courier delays

• Weather conditions

• Public holidays

• High order volumes

• Transportation disruptions

• Incorrect or incomplete address details

• Other circumstances beyond our control

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Shipping charges may vary depending on the order value, delivery location, promotional offers and other applicable factors.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct:

• Name

• House/Flat number

• Street/Area

• City

• State

• PIN code

• Contact details

Shringaar Jewels will not be responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete delivery information provided by the customer.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through email, SMS or other available communication channels.

You can use the tracking information provided to monitor the status of your shipment.

6. Delayed Delivery

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

Shringaar Jewels shall not be responsible for delays caused by courier partners, natural events, weather conditions, government restrictions, strikes, transportation issues or other unforeseen circumstances.

7. Failed Delivery

If a delivery attempt is unsuccessful due to an incorrect address, customer unavailability, refusal to accept the package or other reasons attributable to the customer, additional shipping or re-delivery charges may apply.

If the package is returned to us due to a failed delivery, the customer may be required to pay applicable charges before the order can be re-shipped.

8. Damaged Package

If you receive a package that appears visibly damaged or tampered with, we recommend recording an unboxing video and contacting us as soon as possible.

For damaged or incorrect products, please contact us within 48 hours of delivery at:

support.shringaarjewels@gmail.com

Please provide your order number along with clear photographs and/or an unboxing video for verification.

9. Exchange Shipping

Shringaar Jewels follows an exchange-only policy and does not accept returns for refunds.

If an exchange is approved, all logistics and shipping costs associated with the exchange will be borne by the customer.

The customer will be responsible for the applicable cost of shipping the original product back to us and any applicable charges for shipping the replacement product.

Shringaar Jewels will not reimburse exchange-related shipping or logistics costs.

10. International Shipping

Currently, Shringaar Jewels ships only to locations where shipping is available through our designated logistics partners within India.

International shipping may not be available unless specifically stated on our website.

11. Contact Us

For any shipping-related questions, please contact us:

Shringaar Jewels
Email: support.shringaarjewels@gmail.com

We do not provide customer support through a phone number. For all shipping queries, please contact us via email.